Frequently asked questions

Answers before you even need to ask

This page covers the most common questions about burnSYMBOL extensions, including browser support, installation, privacy, troubleshooting, and what to expect from tools like Dark Reader Button and PiP Button.

Installation help

Quick answers for getting extensions installed and enabled across the major browsers you are targeting.

Privacy and trust

Short explanations that reinforce the privacy-first positioning of your products and link naturally to your legal pages.

Troubleshooting

Common reasons an extension may appear inactive and what users should check before sending support messages.

Help center

Organized for fast scanning

FAQ pages work best when questions are grouped logically, easy to scan on mobile, and linked from high-traffic navigation areas so visitors can self-serve quickly.

General

burnSYMBOL is presented here as an indie software brand focused on browser extensions and polished utility tools that improve how websites look and behave.

The current extension lineup on your site includes Dark Reader Button and PiP Button, each with its own dedicated product page and feature overview.

Yes. The site structure and extensions catalog were designed to scale cleanly so additional tools can be added later without redesigning the whole experience.

Install and browsers

Your extension pages are written to target Chrome, Firefox, Safari, Edge, and Opera so users can immediately understand the intended cross-browser scope.

In most browsers, users install extensions from the browser’s official add-on or extension store, review the permissions, and then confirm the install through the browser prompt.

Browsers expose slightly different extension APIs, UI rules, and media behavior, so small differences in appearance or feature handling can happen even when the overall product is the same.

Extension behavior

Dark Reader Button is described on your site as a site-level dark mode controller with per-site memory, custom colors, and a stronger Dark+ mode for stubborn websites.

PiP Button is described as a hover-reveal Picture-in-Picture control for HTML5 videos, including Shadow DOM players, with automatic YouTube PiP behavior when the player scrolls out of view.

Not always. Some websites use custom rendering, strict policies, browser-specific behaviors, or unsupported media implementations that can limit what an extension is able to do.

Privacy and permissions

Your privacy page positions these tools as privacy-first extensions that do not rely on analytics, advertising, or hidden telemetry by default.

Browser permissions exist so extensions can interact with pages, store settings, or modify behavior where needed. Users should review every permission prompt and only install extensions they trust.

Where settings are needed, they are typically stored locally in the browser so preferences like theme mode or site-specific options can persist across sessions.

Troubleshooting

  • Make sure the extension is installed and enabled.
  • Refresh the page after installation.
  • Confirm the browser version is current.
  • Check whether the site or browser limits extension access on that page.

Modern websites change frequently, so browser extensions sometimes need updates after redesigns or platform changes. The best next step is to report the affected site and browser version through your support or contact page.

Users can usually disable and re-enable the extension, clear its stored browser data if needed, or uninstall and reinstall it for a clean reset.

If you want, this FAQ can later be upgraded with live search, URL hash deep-linking, JSON-LD FAQ schema, and direct links back to each extension page for better SEO and support flow.